Award Finalist

 

Sorrento Bowling Club’s Bar Manager, Ian Lucas, has been recognised for his efforts at the Club by being named  a finalist in the 2022 Clubs WA Industry Awards for Excellence, within the category of Long Term Service, Employee Award.

Ian’s dedication and commitment to his job is clearly demonstrated with his installation of a modern cloud-based point of sale system by BEPOZ in 2019, while also dealing with Covid19 pandemic issues. While not directly one of Ian’s responsibilities, he has been instrumental in generating amazing growth in the Club’s membership and the number and variety of functions held, through his innovative use of technology and communications channels like Facebook. Because of the outstanding customer service that Ian and his staff demonstrate, the Club enjoys substantial repeat and referral business.

Ian actively and enthusiastically supports our volunteers in a wide range of activities that go well beyond his job description. Through his efforts and innovation, Ian’s role has become more of a club manager than a bar manager.

The club wishes him all the best on Friday 9th September when the award winners are announced.